Hillsong College – Policies and Procedures Online Manual
Staff Induction Process
All new staff are trained through the following process which aims to equip them with both the ethos and practical knowledge and tools that will enable them to make a successful contribution to the College. The Staff Induction Checklist provides greater detail. Each staff member signs this on completion as evidence that they have understood the requirements and systems of the College.
Code of Practice
The College Code of Practice covers general principles for operations and management of the College. The Code of Practice is for all staff – academic, support and external staff – as well as students and therefore contains generic information pertinent to all. It is adapted from the Code of Practice in the ‘Provision of International Education and Training Services’ by the Ministerial Council on Education, Employment, Training and Youth Affairs. Appropriate changes are made to the Code of Practice, on a regular basis as a result of recommendations by the various review processes the College conducts.
Implementation Processes
To ensure that staff and students are conversant with the Code of Practice:
The Code of Practice is distributed to all new staff members as part of the interview and employment process. The Code of Practice is contained in the Staff Code of Conduct and the Trainers and Lecturers Handbook. Continue reading “Code of Practice”
Professional Development
The College advocates lifelong learning and continuous improvement. This begins with the individual development of its leaders. To that end, all staff members are required to improve their professional skills and qualifications.
Support Staff
Training courses are attended or conducted internally as needed in order to equip staff for successful completion of work responsibilities and to progress to the most efficient level of operation.
Faculty
The College is committed to excellence in the delivery of training and in the development of its teaching faculty. All faculty members are required to continuously improve their professional skills and teaching qualifications in the following three areas:
Competency of RTO Trainers and Assessors
It is the responsibility of the Academic Dean in conjunction with the Executive Deans to ensure that trainers and assessors are suitably qualified to meet AQF requirements for the courses in which they teach.
All prospective trainers and assessors whether permanent staff or contract, are required to produce a Curriculum Vitae showing current industry experience and vocational competency in the area they will be training/assessing as well as academic transcripts including the Certificate IV Training and Assessment (TAE40116) or equivalent.
Trainers will not be engaged until they have produced sufficient evidence of their qualifications as a condition of their contract.
Recruitment of Staff and Trainers
Recruitment of both academic and support staff is primarily achieved through the personal and professional networks of existing personnel, as well as recommendations from the Executive and Academic Teams, rather than through a formal advertising process. This has proven to be the most efficient and reliable means of sourcing candidates who meet our given selection criteria. The applications of other submitted resumes are also considered, and if appropriate interviews are conducted.
All new staff are to be recruited in accordance with the Hillsong Church recruitment process (Ref: Staff Manual). In addition, trainers must be approved by the College Executive Team.
Selection criteria include: Continue reading “Staff Recruitment”
Organisation Structure
The Organisation Structure shows the governance and authority lines for all staff.
College Executive Team
The Executive Team meets on a monthly basis and consists of the following personnel:
Purpose:
• Decision-making on final policies
• Vision and strategic planning
• Issues arising from the Academic and Campus Team meetings
Academic Team
The Academic Team consists of:
Purpose:
• Management of the delivery and assessment of accredited courses according to course documentation, CRICOS and NVR standards and to meet the vocational training outcomes and holistic needs of students
• Monitor progress and development of courses
• Monitor student academic progress
Staff Meetings
These occur monthly and act as a forum for communication of policies and procedures, general operations across the College and reinforcement of culture and ethos. Vision and direction from the Executive Vice President is also given. Attendance is required by all staff – City campus staff by link as a minimum.
Trainers Meetings
Trainers meetings are chaired by the Campus Dean. All campus-based staff are required to attend.
Purpose:
• Pastoral care and follow up of students
• Discussion, implementation and review of all campus operations including such matters as venue, program needs, etc.
Validation
The processes used to validate assessment activity in the College’s courses are:
Moderation
Moderation is our quality control process that ensures assessment decisions that are made by staff are brought into alignment so that the same decisions are applied across all assessment results, especially when there are multiple assessors within a subject or course. This process is usually completed before finalisation of the semester. Often moderation is triggered when a student if NYC but very close to Competent, then an assessor will request a moderation by another assessor to ensure competency judgements fall within the rules of evidence and principles of assessment.
Copyright
It is important that all personnel are aware of the copyright policies for printed material and music. Unauthorised copies of a work are unlawful. In the classroom setting, the following applies:
Copying Written Text – only 10% of any written work may be photocopied and then only for the purposes of study or research.
Copying Written Music – a copy of music can only be made when an original is already purchased or is owned by the performer or teacher. The actual copy must be marked with the:
Provision of Education and Training Services
Communications
Clarity of communication is essential between staff and students in order to facilitate smooth operations in the College. It is also necessary that written communication aligns to the spirit and ethos of Hillsong Church. To that end, the following applies:
External communications (e.g. Bulk emails to prospective and new students) must be checked by the Brand Manager prior to sending.
Internal communications to more than 20 people (e.g. Emails to students in a class, Emails to students in a campus) must be checked by your immediate supervisor and/or Principal.
Checks are made to ensure that appropriate language is used, including grammatical expression, technical issues, clarity and positive spirit. Continue reading “Communications”