Children in Classrooms

Children are not permitted in classrooms as Hillsong College is set up as an adult learning environment and not suitable for children. One off occurrence requests will be considered for school-aged children upon submission to the campus Vice Principal. These type of requests will only be considered under special one off circumstances

Staff & Trainer Files

Staff and Trainer Files

In order to ensure, monitor and maintain the appropriateness of staff and trainers, staffing files are kept for all full and part-time trainers and all adjunct trainers.

These files are initially compiled at the appointment / induction of new staff and trainers, and are updated on an annual basis. The Staff/Trainer File Checklist is used as a guide to compile and manage these files.

Trainer files are particularly important as they enable us to ensure and demonstrate the appropriateness of the College trainer team. Thus, the trainer file needs to include the following: Continue reading “Staff & Trainer Files”

Staff Competencies

Competency of RTO Trainers and Assessors

It is the responsibility of the Academic Dean in conjunction with the Stream co-ordinators to ensure that trainers and assessors are suitably qualified to meet AQF requirements for the courses in which they teach.

All prospective trainers and assessors whether permanent staff or contract, are required to produce a Curriculum Vitae showing current industry experience and vocational competency in the area they will be training/assessing as well as academic transcripts including the Certificate IV Training and Assessment (TAE40116).

Trainers will not be remunerated until they have produced sufficient evidence of their qualifications as a condition of their contract.

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Provision of Education

Provision of Education and Training Services

  1. All College courses and curriculum are developed according to its educational philosophy and express the mission and vision statement of Hillsong Church.
  2. The College has policies and management practices which maintain high professional standards in the delivery of education and training services, and which safeguard the educational interests and welfare of students. These standards comply with regulations set by Government bodies. Copies of standards are available on request.
  3. The College maintains a learning environment that is conducive to the success of all students. The College has the capacity to deliver the nominated courses, provide adequate facilities and use methods and materials appropriate to the learning needs of students.
  4. The College monitors and assesses the performance, course attendance and progress of students.
  5. The College maintains a policy of access and equity in the delivery of all its services.
  6. All courses delivered by the College are named appropriately and reflect the level and content students are taught.
  7. The College regularly reviews and updates its courses, and seeks approval with accrediting bodies prior to course changes or before commencing new courses.
  8.  The College recognises prior learning and credit gained at other registered training organisations. The College recognises awards with AQF qualifications and Statements of Attainments issued by other RTOs. Advanced standing is granted on the basis of documented evidence and compliance with predetermined criteria set according to course objectives and curriculum equivalency.

Continuous Improvement

Continuous Improvement

We have as a central function of our core business a continuous improvement procedure and tools that provide the structure for our strategy for continuous improvement. This procedure uses the following steps:

Information about our operations and functions are gathered through a range of available sources including:

  • Internal and external audits (as required)
  • Students – once per semester, subject or course – via on-line survey forms accessed through Collegeworx
  • Students – at the end of course using Quality Indicator Surveys.
  • Students – through ongoing focus groups chaired by key training and administration staff, as well as feedback through tutorials, workshops and informal conversations.
  • Students – Complaints, Appeals & Grievances
  • Course Development Team – validation processes, during training manual development process, and then once for each subject / unit over the five year registration.
  • Course Development Team – analysis of student assessment results (as relevant) each semester, and feedback from assessors and trainers.
  • Staff, Trainer, Assessor & trainee meetings
  • Industry – during the initial development of training and assessment material and then periodically thereafter.
  • Staff – Performance Review Form
  • Informal discussions
  • External experts & attendance at seminars, information days etc.
  • Any other method/source.

Continue reading “Continuous Improvement”

Course Development

Course Development

The College has as one of its key goals the development and provision of high quality training and assessment, for domestic and international students, in a range of ministry fields, and at a range of levels. The development and delivery of such courses involves the following activities:

Delivery and Assessment Strategies. The framework for all courses will be articulated in a delivery and assessment strategy, that describes:

The qualifications delivered by the College, and in what specialisations (if any).

The units required to achieve each qualification

The clustering of units into stream or specialisations

The relationship between the units that make up each qualification, the subjects in which the units will be delivered and assessed, and the sequencing of such subjects.

The nominal hours for each unit, the delivery methods used, the resources required, the trainers required, the trainer: student ratio required, the assessment methods to be used.

The relationship between units, delivery methods and any work placements. Continue reading “Course Development”