Graduation

At the end of each year, the College celebrates graduation at the Graduation Dinner and Ceremony. Attendance at the Graduation Dinner, Ceremony, and scheduled rehearsals is compulsory for all students (graduating and continuing). Furthermore, students are not to leave for holidays until after Graduation week has concluded (Refer to the College Calendar).

To be eligible to graduate, a student must:

  • complete and pass all the necessary subjects and assessments
  • have satisfactory attendance at College activities
  • pay student fees, rent and library fines in full by the last week of semester
  • return all library books
  • supplied their USI (Unique Student Identifier) number to the Registrar Dept (The College will not issue any certificates to students without obtaining a verified USI for the individual according to the requirements set out in the Student Identifiers Act 2014.)

The dress code for the Graduation Ceremony is semi-formal. Students will not be able to participate in the Ceremony if dressed inappropriately. There is a formal dress code for the Graduation Dinner.

Attendance

As leaders in training, students are expected to be diligent in their attendance at all timetabled classes, practical training sessions, Conferences, and College activities. Attendance at these is a requirement of the College, and students are expected to attend all sessions for which they are enrolled. For International Students attendance in all classes is required as part of their Student Visa.

Students are not permitted to attend classes for which they are not enrolled.

Absences are allowed for exceptional circumstances such as sickness or trauma.

Class attendance is tracked by the College via electronic scanners and attendance begins for all accredited classes from enrolment day until the end of each semester. It is the student’s responsibility to ensure they scan in using their Student ID card. Weekend service attendance is tracked via the portal survey which is monitored on a weekly basis through your core tutorials.

Any student that is recorded absent from classes during a week of study will be followed up by their core tutorial leader in their weekly tutorial. The student will be required to provide an explanation of their absence, and agree to modify behaviour as necessary to meet the College’s attendance expectations. The tutorial leader will make the appropriate comments on the student’s CollegeWorx record.

Weekend service attendance is tracked via the portal survey which is monitored on a weekly basis through your core tutorials. Late enrolments will be noted as non-attendance for classes missed.

Students who believe their attendance has been incorrectly recorded as absent can provide evidence of their attendance through the Missed Class Forms available for each class missed via their Student Portal. Any class that was not attended can be explained but it will not alter the student’s attendance records. Missed Class Forms need to be submitted within 3 weeks of the missed class. After this time has elapsed the forms will be locked and a fee will be charged to unlock them to submit the form.

Missed Class Forms
When a class has not been recorded in attendance a Missed Class Form will be generated for each class missed on the Student’s Portal. Each form will need to be submitted online ticking the relevant field of Incorrect Attendance Recorded or Explained Absence and the evidence attached.

Incorrect Attendance Recorded
The student fills out the online form by ticking the Incorrect Attendance box and uploading the evidence that they were in class (evidence examples – notes from class).

Explained Absence
The student fills out the online form by ticking the Explained Absence box and uploads the evidence or reason why they were not in class (examples – Medical Certificate for over 2 consecutive days sick, simple explanation for a day sick, or other reasons). An explained absence will not alter attendance data.

Any student who consistently misses classes, and who fails to take the appropriate steps to bring their attendance into line with the College’s expectations, will be placed on a Behavioural Intervention program, as per the College’s Student Behaviour Policy.

If the student does not comply with the requirements of this program, termination may result (ref: Termination Policy). For international students, this will include reporting to the Department of Immigration and Border Protection (DIBP) via PRISMS by the Administration Dept. Students will be notified in writing by the Registrar prior to this occurring.

Staff in the Administration office are made aware of the reporting requirement to DIBP as part of their induction.

Chapel
Chapel is a vital time full of life and God’s presence where students come together each week, have praise and worship led by the students, prayer and praise reports, and a message from Hillsong staff, guest speakers, or students. In Chapel you will be encouraged, challenged, and given the opportunity to lead others into the presence of God. Chapel attendance is compulsory.

Class Breaks
There will be small breaks between classes. Students are asked not to prolong the break or enter into any activity that may delay the recommencement of classes. NO food or drink is to be consumed during a class, apart from water.

Sisterhood and Hillsong Men
Every Thursday morning at both the Hills and City Campuses, students attend and serve at Sisterhood and Hillsong Men. Sisterhood flows directly from Pastor Bobbie Houston’s heart and ministers value and belonging to hundreds of women every week. Hillsong Men is a vibrant and growing ministry that meets men right where they are at, teaching the Word and having fun along the way.

Student ID Cards
Students will be issued at the beginning of each year with a student card. ID cards must be carried with you at all times whilst on the premises and will need to be presented at the library in order to borrow books. If you lose your card, a replacement card can be obtained at College Reception for a small fee. Replacement cards will be ready for pick up the next day.

Practicum Attendance

Weekly Practicum attendance is tracked via your practicum passport which is signed by your Specialist on a weekly basis. Conference Intensive attendance is recorded via a timesheet which is available through the Subject Syllabus and uploaded to the Student Portal when completed. Conference attendance is outlined in the Subject Syllabus. Students need to consider both normal class attendance and Practicum attendance as the contributing element to their overall attendance requirements.

In addition, as part of their enrolment into College courses and training for ministry, students are required to fulfill the expectations of leadership in their local church. For students who attend Hillsong as their local church, this includes attendance at Heart and Soul Evenings, and Hillsong Men or Sisterhood.

Practicum – Absent Students at Conferences

During Colour Conference and Hillsong Conference, we look for students to demonstrate skills, character qualities, and appropriate delegate interactions over a period of time. The Practicum Team records attendance during Colour Conference & Hillsong Conference.

In the event that a student is absent, their Practicum Tutorial Leader will need to evaluate the reason on a case-by-case basis. In general, students will need to make up their missed hours in order to achieve competence.

Sickness – Students must provide a medical certificate and will need to compensate a certain amount of hours in order to become competent. The student can submit a special consideration request, which will be reviewed and discussed by their Practicum Tutorial Leader and Campus Manager.

Work – Students must provide evidence of having discussed this before Colour Conference and/or Hillsong Conference. To become competent, students need to compensate hours for each missed day.

Home Church – Students must provide evidence of communication with their Practicum Tutorial Leader, Practicum Coordinator, and oversight for conference allocation at least two weeks before the start of Colour Conference and/or Hillsong Conference.

Family Situations – Students must provide evidence of having discussed the situation with their Practicum Tutorial Leader. Special consideration will be discussed on the basis of the individual circumstance. Hours will still need to be compensated.

How to compensate Hours

The Practicum Coordinator will contact all students who need to compensate hours within two weeks after Colour Conference or Hillsong Conference. The student needs to arrange an oversight, time & setting for compensating hours and needs to send proof of those arrangements to the Practicum Tutorial Leader and Practicum Coordinator (cc the oversight).

After the student has compensated all hours, the student will need to provide evidence of those hours to the Practicum Coordinator & Practicum Tutorial Leader. A resubmission fee of $50 will be due (See Fee Schedule).

Additional information on attendance for all areas of Practicum is available under Practicum Program in this manual.

International Students

  1. The College supplies accurate and current information to enable a person unfamiliar with the Australian education and training system and living conditions to make an informed decision about the appropriateness of the provider and its courses to the student’s needs.
  2. The College has obtained National registration for international students for its courses.
  3. The College will ensure that staff involved with international students are not only suitably qualified but also sensitive to the culture(s) of the students being taught and will provide for training of such staff as appropriate.
  4. The College informs prospective students of the migration regulations governing international student entry to and stay in Australia. The College informs prospective and enrolled students of any changes to student entry visa conditions, as advised by the Department of Immigration and Border Protection (DIBP) or its equivalent. This information includes advice on visa conditions, work rights, course requirements (including enrolment in a full-time course of study, attendance and academic progress matters), and to maintain adequate arrangements for the education of dependants, and to seek the prior approval of DIBP or its equivalent for certain course changes or before commencing or changing courses.
  5. The College supplies support services particularly pertaining to the special needs of international students (practical, social and academic) throughout the enrolment, arrival and integration phases.
  6. The College notifies the relevant Government authority if a student is no longer participating in a course at an institution for which they were enrolled.
  7. Providers will ensure that the recruitment and placement of international students comply with equal opportunity legislation and are consistent with immigration requirements.

Tax File Number (TFN)

To work in Australia you need to apply for a Tax File Number (TFN). If you do not have an Australian TFN already, simply fill out the form “Tax file number application or enquiry” available at enrolment or from the Australian Taxation Office [ph: 13 2861]. You will need to show proof of identity (this is listed on the form).

To apply, you will need your completed tax file number application and proof of identity (ie. passports, birth certificates etc). You may lodge your application as follows;

In-Person:

City Students

City: 100 Market St, Sydney OR

Hurstville: 1st floor, MacMahon Plaza, 14-16 Woodville St

Hills Students

Parramatta: Commonwealth Offices, 2 – 12 Macquarie St

(To get to Parramatta, catch the bus to Seven Hills or Blacktown train station and catch the train to Parramatta. It is then a short walk from the station.)

Mail:

To: Australian Taxation Office

City Students

GPO Box 9990, Sydney   NSW   2001 OR

PO Box 9990, Hurstville   NSW   2220

Hills Students

PO Box 422, Parramatta   NSW   2123

Note:  The College strongly suggests that you apply for your TFN in person as we do not recommend posting your passport except through registered mail.

Overseas Student Health Cover

International students* are required to pay for health cover (Overseas Student Health Cover – OSHC) as a part of visa requirements.  This is paid as a part of the initial fee payment to confirm your place in the course, as outlined in your Offer of Place Letter.

Hillsong College partners with NIB to provide students with OSHC.  The College will set up a policy in your name before you arrive, and your NIB Membership Card will be available for your collection within the first two weeks of the semester

For information on coverage provided, please visit www.nib.com.au/oshc.  Please note that all payments need to be made through the College for visa purposes.

* Norwegian, Swedish, and Belgian students may be exempt from OSHC due to a reciprocal arrangement between governments (please ensure that you have written evidence from your own health cover provider to this effect).

Bank Accounts

There are many banks to choose from, and various branches are available within reasonable distances from both the Hills and City campuses. The charges on a bank account can be costly and vary between banks, so find out about these charges before opening an account. It will cost you more if you use an ATM that is not run by your bank (up to $2.00 per transaction). Many banks charge you for taking money out, even from their own machines and tellers. Therefore, try and open a charge-free student account.

To open a bank account, you will need:

  • Passport
  • Commencement letter from college or a valid Student ID card

You must open an account within six weeks of arriving in Australia or else banks will require Australian ID.

International Admissions

International Students

 As an international training institution, the College is well equipped to provide for and international students.

The College has procedures in place that ensures compliance with the ESOS Act 2000.

 

Admissions Process
The admission of the international students is the responsibility of the Admissions Co-ordinator who also fulfils the responsibilities of the International Student Contact Officer.

  1. Enquiries
    Send out an enquiry pack about Hillsong in response to enquiries by phone or email. This includes the College Prospectus and Hillsong Church information.
    Forward academic enquiries of students to faculty members.
  2. Offer of Place
    Processing of applications.
    Send Offer of Place to successful applicants.
    Arrivals and Accommodation Guide
  3. Arrival
    The arrival of students to the College is facilitated by the Accommodation Team.
    Hills : A shuttle bus is organised to the Hills campus from the airport and new students are met by the Student Housing Co-ordinator and their student team. Students are taken from the College campus to their accommodation and are given practical assistance in the early stages of settling in (e.g. Visit to the supermarket for groceries).
    City: At the city campus, students catch a taxi from the airport.

Continue reading “International Admissions”

Under 18s

Under 18 Support

Hillsong College does not actively seek to recruit students under 18 years old. 18 is the minimum age requirement for students entering the course however the college is occasionally approached by individuals meeting all of the other entry requirements.

The College will accept domestic students in Australia who are 17 years of age upon a case by case basis. This is in recognition of the following;

  • Students have finished high school or equivalent within Austrlia
  • Such students are able to apply and enter other tertiary institutions at 17 years of age.

Changing Campuses

Changing Campuses

The procedure is the student needs to meet with the campus oversight they want to leave.

The campus oversight will discuss the proposal with the other campus oversight, and they need to be in agreement before the student can change.

If the student is in college accommodation, then the Accommodation Co-ordinator will be informed, as it needs their release as well.

Then, the Registrar needs to be notified of the change so that the database can be updated (raises issues like if the city and hills campus run subjects in different terms, then the student might not be able to do all of their subjects – has this been looked at and raised with the student).

Financial

Financial Planning

The College is committed to equipping students to develop sound financial management as part of their leadership development. This is taught in the Certificate IV in Ministry course. Further financial planning support is provided via the pastoral care network and the Finance & Administration Manager can also provide additional advice on request.

In regards to College fees, the College provides students with the option of using payment plans that are tailored to meet the students’ specific circumstances and which allow regular instalments. These are created by the Finance & Administration Manager and are introduced in the enrolment process. During the period of enrolment, those who are experiencing difficulty in their financial commitments to the College are identified by the Finance & Administration Manager and administration staff.

Financial Standards

  1. There is proper documentation of the contractual and financial relationship between the students and the College. The College makes copies of this documentation available to the student.
  2. The College refund policy allows for return of monies for any agreed services not delivered including instances where the College defaults.
  3. The College protects fee-paying students from financial distress and exploitation

Communications

Communications

Clarity of communication is essential between staff and students in order to facilitate smooth operations in the College. It is also necessary that written communication aligns to the spirit and ethos of Hillsong Church. To that end, the following applies:

External communications (e.g. Bulk emails to prospective and new students) must be checked by the Brand Manager prior to sending.

Internal communications to more than 20 people (e.g. Emails to students in a class, Emails to students in a campus) must be checked by your immediate supervisor and/or Principal.

Checks are made to ensure that appropriate language is used, including grammatical expression, technical issues, clarity and positive spirit. Continue reading “Communications”