Student’s Rights & Treatment

Students’ Rights and Treatment

The College is committed to protecting the rights and treatment of students. The College policy relating to managing students is outlined in the Staff Code of Conduct. All faculty and support staff are required to treat all students fairly, consistently and without discrimination.

Students are expected to adhere to the certain behavioural standards as outlined in the Student Handbook. In cases where standards are contravened, the Disciplinary Policies apply to ensure consistency and fairness in the carrying out of discipline. Students are also given opportunity to voice their complaints and concerns according to the Complaints and Appeals Policy.

Students are informed of relevant policies, rights and responsibilities through the College Prospectus, the Application Acceptance Pack and the Student Handbook. Students are kept aware of updates on these policies through the orientation programs, the Head Students and student information sheets.

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Staff Code of Conduct

Code of Conduct

All staff members, trainers, lecturers, tutors and contracted workers are required to be familiar with and abide by the Code of Conduct as follows. Any breach will result in disciplinary action by the College leadership (Refer Corporate Policies: Redressing breaches).

1. College Mission
Staff members are required to help realise the vision of Hillsong Church and HC to ‘reach and influence the world by building a large Bible based church;’ and to work towards the mission objective of Hillsong Church and HC to ‘reach and influence the world by changing mindsets and empowering people to lead and impact every sphere of life.’

Staff members are required to model and communicate the philosophy of HC and faithfully represent Hillsong Church and the College and its leadership in all dealings both within and outside Church and College life.

2. Professional/Academic Activities
General
Staff members are required to sign a Staff or Trainer/Lecturer contract. Continue reading “Staff Code of Conduct”

Staff & Trainer Files

Staff and Trainer Files

In order to ensure, monitor and maintain the appropriateness of staff and trainers, staffing files are kept for all full and part-time trainers and all adjunct trainers.

These files are initially compiled at the appointment / induction of new staff and trainers, and are updated on an annual basis.

Trainer files are particularly important as they enable us to ensure and demonstrate the appropriateness of the College trainer team. Thus, the trainer file needs to include the following: Continue reading “Staff & Trainer Files”

Staff Induction Process

Staff Induction Process

All new staff are trained through the following process which aims to equip them with both the ethos and practical knowledge and tools that will enable them to make a successful contribution to the College. The Staff Induction Checklist provides greater detail. Each staff member signs this on completion as evidence that they have understood the requirements and systems of the College.

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Staff Competencies

Competency of RTO Trainers and Assessors

It is the responsibility of the Academic Dean in conjunction with the Executive Deans to ensure that trainers and assessors are suitably qualified to meet AQF requirements for the courses in which they teach.

All prospective trainers and assessors whether permanent staff or contract, are required to produce a Curriculum Vitae showing current industry experience and vocational competency in the area they will be training/assessing as well as academic transcripts including the Certificate IV Training and Assessment (TAE40116) or equivalent.

Trainers will not be engaged until they have produced sufficient evidence of their qualifications as a condition of their contract.

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Organisational Structure

Organisation Structure

The Organisation Structure shows the governance and authority lines for all staff.

College Executive Team

The Executive Team meets on a monthly basis and consists of the following personnel:

  • Executive Vice President – Chair
  • General Manager
  • Executive Deans
  • Academic Dean
  • Student Dean

Purpose:
• Decision-making on final policies
• Vision and strategic planning
• Issues arising from the Academic and Campus Team meetings

Academic Team

The Academic Team consists of:

  • Academic Dean (Chair)
  • Course Implementation Manager
  • Head of Student Services
  • Quality + Purpose

Purpose:
• 
Management of the delivery and assessment of accredited courses according to course documentation, CRICOS and NVR standards and to meet the vocational training outcomes and holistic needs of students
• Monitor progress and development of courses
• Monitor student academic progress

Staff Meetings

These occur monthly and act as a forum for communication of policies and procedures, general operations across the College and reinforcement of culture and ethos. Vision and direction from the Executive Vice President is also given. Attendance is required by all staff – City campus staff by link as a minimum.

Trainers Meetings

Trainers meetings are chaired by the Campus Dean. All campus-based staff are required to attend.

Purpose:
• Pastoral care and follow up of students
• Discussion, implementation and review of all campus operations including such matters as venue, program needs, etc.

Validation & Moderation

Validation

The processes used to validate assessment activity in the College’s courses are:

  • Course Development Manager to meet with Subject Convenors to define the appropriate assessment process for each subject prior to delivery
  • Subject Convenors review assessments as soon as completed, recommendations are passed on to the Course Development Manager for approval, any alterations are commissioned
  • Assessors validation meeting is held annually to review all assessment processes
  • Validation happens once prior to initial delivery and then once within the 5 year registration, with 50% completed within the first 3 years.
  • Validation team to include;
    • a qualified trainer from an alternate stream
    • student’s from a higher award (including at least one ESL student)
    • an industry expert

Moderation

Moderation is our quality control process that ensures assessment decisions that are made by staff are brought into alignment so that the same decisions are applied across all assessment results, especially when there are multiple assessors within a subject or course. This process is usually completed before finalisation of the semester. Often moderation is triggered when a student if NYC but very close to Competent, then an assessor will request a moderation by another assessor to ensure competency judgements fall within the rules of evidence and principles of assessment.